Browse our most frequently asked questions list below to learn everything you need to know!
- We offer a wide variety of inflatable rentals, including bounce houses, water slides, obstacle courses, interactive games, and more. Our selection caters to different age groups and event themes.
Yes! All of our units are cleaned thoroughly. We are committed to making sure that your children are playing in a clean, well maintained, and safe environment. After each rental, every unit is thoroughly cleaned by commercial vinyl cleaners, disinfected, and sanitized. Once the unit is clean, it will be inspected to ensure cleanliness.
All of our units are made from 100% lead free vinyl. Safety is not an option, it’s a REQUIREMENT, and the safety of your children is our #1 priority.
Everything! Our units are a perfect addition to any party, event, or celebration. You can find one of our vast selection of bouncers, water slides, and interactive units at occasions including but not limited to: birthday parties, church festivals, charity events, corporate events, company picnics, school field days, grand openings, family reunions, Vacation Bible Schools, summer camps, and much more!
Under no circumstances should water be used with any inflatable that is not designed for such use. However, there are inflatables designed for use with water. We will be glad to let you know what water units are available for you to rent for your event. We do provide a water hose (25ft long) if inflatable is further please have a water hose present.
Our inflatables can be set up on grass, cement, concrete, asphalt, or even indoors with a different anchoring system available for every possible combination. When placing your reservation, please let us know on what type of terrain your rental will be installed. Inflatables that are setup on grass are anchored with long steel stakes, while inflatables that are setup on other surfaces or indoors are anchored with sandbags.
- We can assist you in selecting the perfect inflatable based on your event’s size, theme, and the age group of your participants. Feel free to reach out to us for personalized recommendations.
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- The space and power requirements vary depending on the specific inflatable. We will provide you with all the necessary details, including space dimensions and power needs, when you make a booking.
- Yes, we offer inflatable rentals suitable for indoor events. We ensure that they meet indoor space requirements and take necessary precautions to protect indoor surfaces.
- Safety is crucial. In case of inclement weather, we’ll work with you to reschedule your outdoor event or make alternative arrangements to ensure a safe and enjoyable experience.
- Absolutely! Premier Creations & Rentals takes care of the entire process, from the prompt delivery and professional setup to efficient takedown of inflatable rentals. ( Additional Fees May Applies).
- While most inflatables are suitable for both children and adults, some may have age or weight recommendations. We have options that cater to all age groups and ensure everyone can enjoy the fun.
- To secure your desired inflatable and ensure availability, we recommend booking as early as possible, especially during peak event seasons. However, we can accommodate last-minute bookings if available.
- While our inflatables come in various themes and designs, we can discuss customization options to align them with your event’s theme and decor for a more personalized experience.
- Booking with Premier Creations & Rentals is easy! You can either give us a call or use our user-friendly online booking system to reserve your desired equipment and event rentals. Our team will guide you through the process and ensure a seamless experience.
- Premier Creations & Rentals caters to a wide range of events, including weddings, corporate events, community festivals, birthday parties, family reunions, holiday parties, and trade shows. Our offerings are versatile and suitable for various occasions.
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- Of course! We provide free quotes for all our event rentals. Simply reach out to us with the details of your event, and our team will prepare a customized quote tailored to your specific needs and budget.
- We recommend discussing any changes or cancellations with us as early as possible to explore available options. deposits are non-refundable.
- Yes, Premier Creations & Rentals often provides discounts for bulk or package bookings. Our team can work with you to create a customized package that suits your event needs and budget.
- We accept various payment methods, including credit cards, debit cards, and electronic transfers. Payment details will be discussed during the booking process.
- We understand that plans can change. Depending on the nature of the changes and the timing, we will do our best to accommodate adjustments to your rental order. Please contact us as soon as possible to discuss any modifications.
- Our pricing is transparent, and we aim to provide all costs upfront. Any potential additional fees, such as delivery charges or damage fees, will be discussed during the booking process, so you know what to expect.
- While our trained professionals supervise the setup of our equipment, we recommend having responsible adults or event staff present during the event to monitor and ensure the safety of participants, especially when children are involved.
- Yes, we offer rental options for multi-day events. We’ll work with you to coordinate the delivery and pickup schedule to ensure a seamless experience throughout your event.
- We typically aim to deliver and set up the equipment well in advance of your event start time to ensure everything is in place and ready for your guests. Specific delivery times will be coordinated with you in advance. Certain items may be delivered up to 48 hours earlier same with pick up.
- In the rare event of technical issues, our team will be on standby to address and resolve any problems promptly. We’re committed to ensuring that your event runs smoothly and without disruptions.
Still have questions?
Feel free to use our Contact Form to reach out to us anytime.